Disclaimer

1. General Disclaimer

Speakonaut Edu ("we", "our", or "us") operates the Speakonaut platform. This disclaimer governs your use of our website and services. By accessing or using Speakonaut, you accept this disclaimer in full. If you disagree with any part of this disclaimer, you must not use our platform.

2. Not Official Test Provider

Important: Speakonaut is an independent educational platform and is NOT affiliated with, endorsed by, or connected to:

• IELTS™ (International English Language Testing System)
• British Council
• IDP Education
• Cambridge Assessment English
• Pearson PTE™ (Pearson Test of English)

Our practice materials are designed to help you prepare for these tests but do not guarantee specific results. IELTS™ and PTE™ are registered trademarks of their respective owners.

3. AI-Powered Feedback

3.1 Nature of AI Assessment

Speakonaut uses artificial intelligence (AI) technology to provide automated feedback on speaking and writing tasks. You acknowledge and agree that:

• AI feedback is algorithmic and may not perfectly match human examiner assessments
• Band scores and predictions are estimates based on assessment criteria
• AI technology continuously learns and improves, which may result in variations over time
• Final exam results depend on official test conditions and human examiners

3.2 AI Data Processing

When you submit audio recordings or written responses, our AI models process this data to generate feedback. This processing occurs on secure servers and complies with Australian privacy laws. Your submissions may be used to improve our AI models, but personal identifying information is removed during this process.

4. Data Collection and Storage

4.1 Information We Collect

Under the Australian Privacy Act 1988, we collect and store the following data:

• Account Information: Email address, name, password (encrypted)
• Practice Data: Test responses, audio recordings, written submissions, scores, and progress metrics
• Usage Data: Login times, features accessed, device information, IP addresses
• Payment Information: Billing details processed through Stripe (we do not store credit card details)

4.2 Data Storage Location

Your data is stored on secure cloud servers. While our service provider maintains servers internationally, we comply with Australian Privacy Principles (APPs) regarding overseas data transfers. Data is encrypted both in transit and at rest.

4.3 Data Retention

We retain your data for as long as your account is active and for up to 2 years after account deletion to comply with legal obligations and improve our services. You may request earlier deletion by contacting our support team.

5. Privacy and Australian Privacy Principles

Speakonaut is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). Key principles include:

• APP 1: We maintain clear privacy policies and practices
• APP 3: We only collect information necessary for our educational services
• APP 6: We use and disclose your data only for the purposes disclosed
• APP 11: We implement reasonable security measures to protect your data
• APP 12: You have the right to access and correct your personal information

For full details, please review our Privacy Policy. If you have privacy concerns, you may contact the Office of the Australian Information Commissioner (OAIC).

6. Educational Purpose Only

Speakonaut provides educational resources and practice materials. We do not guarantee:

• Specific test scores or results
• Admission to educational institutions
• Visa approval or immigration success
• Employment outcomes

Your success depends on many factors including your effort, prior knowledge, and test day performance. Our platform is a study aid, not a substitute for comprehensive preparation.

7. Third-Party Services

Speakonaut integrates with third-party services:

• Stripe: Payment processing (see Stripe's privacy policy)
• Cloud Infrastructure: Data hosting and storage
• AI Services: Google Gemini and OpenAI for feedback generation
• Analytics: Usage tracking for service improvement

These services have their own privacy policies and terms. We select providers that maintain high security standards and comply with international data protection regulations.

8. Limitation of Liability

To the maximum extent permitted by Australian law (including the Australian Consumer Law), Speakonaut Edu and its directors, employees, and agents will not be liable for any indirect, consequential, or incidental damages arising from your use of our platform. This includes but is not limited to:

• Loss of data or information
• Loss of opportunity or anticipated savings
• Test failure or lower scores than expected
• Technical issues or service interruptions

Nothing in this disclaimer excludes or limits liability that cannot be excluded or limited under Australian law, including the Australian Consumer Law guarantees.

9. User Content and Intellectual Property

When you submit content (recordings, written responses):

• You retain ownership of your content
• You grant us a license to use it for providing services and improving our platform
• You represent that you have the right to submit the content
• We reserve the right to remove content that violates our terms

All practice materials, templates, and platform features are protected by copyright and remain our intellectual property.

10. Changes to This Disclaimer

We may update this disclaimer from time to time to reflect changes in our practices, technology, or legal requirements. We will notify users of material changes via email or platform notification. Continued use of Speakonaut after changes constitutes acceptance of the updated disclaimer.

11. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your subscription and obtain a refund. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. For minor failures, we will work to resolve issues within a reasonable time.

12. Contact Information

For questions about this disclaimer, privacy concerns, or data access requests: